Latham, NY – June 12, 2023 – Rithum, one of the world’s largest commerce networks and provider of software solutions connecting supply, demand and delivery for retailers and brands globally, today announced the appointment of Richard Cortez to the position of Senior Vice President, Operations, reporting to CEO Bryan Dove.
In this newly created role, Cortez leads Rithum’s Implementation and Services teams, with responsibility for the company’s global managed services. He is a highly experienced services operator with a consistent track record of building high-performing global teams with winning cultures. Prior to Rithum, Cortez co-founded two companies and held several leadership roles at large global organizations including Silicon Graphics, Dell, and Citrix. His teams managed services for customers including 498 of the Fortune 500, where he guided several highly successful, multi-year strategic relationships. While at Dell, Cortez led some of the largest engagements in the company’s history and was recognized for building and leading a 2,200-person team from # 8 to # 1 in Gartner’s Magic Quadrant for Services.
“Richard is a tremendous addition to our team and will be instrumental in scaling and increasing the levels of service and the positive outcomes Rithum will drive for our global customers,” said Bryan Dove, Rithum CEO. “A significant number of our new customers are embracing a managed services model, and Richard and his team are committed to ensuring these retailers and brands are successful in achieving their ecommerce objectives and growing their businesses profitably.”
“Rithum provides an unmatched breadth and depth of SaaS offerings designed to move ecommerce forward, and the most extensive network bringing together retailers and brands to grow their businesses by better meeting evolving consumer needs,” said Cortez. “Our approach is to operate from a foundation of trust, service and partnership, listening closely to our customers and working with them every day to help drive better outcomes that build lasting value.”
About Rithum
Rithum™ is the industry’s most influential and trusted commerce network, helping brands, suppliers, and retailers work together to deliver connected e-commerce experiences. The Rithum platform helps brands and retailers accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. More than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Rithum is the heartbeat of commerce.