Contact Support

We’re here and ready to help, with 24x7 phone and email support.

Rithum for Retailers

For former users of the CommerceHub platform, please contact our team here:

US/Canada: 1-844-HUB-HELP
UK/Europe: 0800 048 8122 (former Dsco users)

Rithum for Brands

For former ChannelAdvisor platform users, please use the link below to access our support portal.

Support portal
Suppliers interested in connecting to new retailers

US/Canada: 518-810-0700 ext. 1
UK/Europe: 0800 048 8122 ext. 1

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Global Headquarters

1201 Peachtree St NE
Suite 600
Atlanta, GA 30361-3510

EMEA Headquarters

33 Kingsway
London WC2B 6UF, UK
Phone: +44 203 014 2700
Fax: +44 (0)208 181 6057

Asia-Pacific Headquarters

Suite 247, Level 2
Two Melbourne Quarter
697 Collins Street
Docklands 3008
Phone: +61 3 9034 3400
Fax: (+61) 3 9874 6951

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