Back to all Back to all
September 15, 2025

Flexible SLA Rule Configuration

 

Tracking supplier performance is most effective when it aligns with how your team manages product data. That’s why we’ve enhanced SLA rule setup to give retailers more control.

You can now define SLA rules using either retailer or supplier SKU values—whichever best fits your internal workflows. This means faster setup, better alignment with your systems, and more accurate performance tracking across your catalog.

Whether you’re working with supplier-provided SKUs or your own identifiers, this update makes it easier to monitor fulfillment and hold partners accountable, all while keeping your operations running smoothly.

Connect with your Rithum account team to learn more!

Products

  • Dropship

    Rithum makes dropshipping easier, faster, and more reliable. With direct supplier connections, automated workflows, and real-time insights, you can grow revenue while delivering consistent customer experiences.
    Learn more