Accelerating an inclusive economy, providing a better way to shop

Working seamlessly with Rithum to create a better form of commerce, eBay gives sellers the platform, solutions, and support they need to grow their businesses and thrive. Our pure-play marketplace model means that when you succeed, we succeed so you never have to worry about eBay cutting into your market share, or bumping you down the rankings because we want the sale ourselves

Beyond creating a supportive marketplace, eBay has invested in seller success by creating a best-in-class global customer service organisation to support your business with a trusted infrastructure that:

  • Has 182 million active buyers and counting in 190 markets worldwide
  • Has a top-rated mobile app with 414M downloads
  • Protects you and enables confident shopping
  • Takes an innovative approach to sharing data and insights on what’s selling, when and at what price to fuel your business
  • Gives sellers access to marketing tools such as: Promotions Manager, Promoted Listings, and eBay Guaranteed Delivery

Buyers have more options with eBay Managed Payments –
Apple Pay, Google Pay and PayPal

What is managed payments?
In today’s retail environment, shoppers expect to be able to use their preferred payment methods when they check out. Ebay is creating a modern marketplace by providing buyers with a full spectrum of payment options based on the countries they reside in, devices they shop from, and the items they purchase.

Boost visibility and be seen by millions of buyers with eBay Promoted Listings

What is Promoted Listings?
Promoted Listings puts your merchandise in front of more buyers when they’re actively searching and shopping on eBay, increasing item visibility and helping to improve the likelihood of a sale. It is available to eBay Stores subscribers and non-Store sellers with Top Rated or Above Standard status. When you create a Promoted Listings campaign, only listings that are eligible for the service will appear in your selection view.

Access service metrics and peer benchmarks in Seller Hub and expansion of the new eBay labels experience to all sellers.

What are service metrics and peer benchmarks?
Service metrics provide you with data on the percentage of your transactions that result in ‘item not as described’ return requests and ‘item not received’ requests from buyers. Peer benchmarks are an indicator of how you are doing in these areas compared to other sellers who sell similar items. If you’re an eBay seller, you have access to competitive insights with service metrics and peer benchmarks that give you additional visibility into the reasons behind your customers’ requests categorised as “item not as described” and “item not received.”

Empowering people and creating economic opportunity for all, eBay’s mission is to be the world’s favourite destination for discovering great value and unique selection.