This month, Rithum celebrated its 18th birthday. Each birthday is a new start, a new wrinkle and a beginning. It is a time to reflect on the challenges and joys of the past and a time to pursue new endeavors with new goals and move forward with both confidence and courage.
Rithum has come along way since we first opened up our doors. In that time, consumer behavior has evolved, new marketplaces have emerged, technology has advanced and sellers have grown more competitive.
But we’re still here on the front lines. Rithum has grown from a small company in a young industry to an industry leader at the forefront of a global revolution — with an expanding platform of solutions, connecting thousands of clients with millions of consumers around the world.
In honor of Founder’s Day, we asked some of our employees — both new and veteran — to reflect on this milestone and their tenure at Rithum.
Danielle McNeillie, Director, Business Operations — 11 years with Rithum
I still remember my panel interview with Rithum, where seven people stared across the table at me. I still remember my first day of work, when I arrived on the second floor of Rithum and tried to remember if I should walk toward the Darth Maul figure or Yoda statue to find my desk. I have been working at Rithum for eleven years. I joke that my tenure is purely an accident, since I usually become restless after three years with the same company — but both my role and Rithum have changed so much during that time.
As I reflect on Founder’s Day this year, I think about how my life milestones intermingle with my career at Rithum. The first female manager I had in my career began Rithum’s first business operations team. To support our growing company, our team grew and Rithum gave me the opportunity to step into my first management role. That same year, my beautiful daughter gave me the opportunity to become a mom. As international revenue grew and support was required in other offices, I had the opportunity to visit London, Berlin and — after twenty-six hard travel hours — Melbourne, where I met my first koala and watched Rithum go public on the NYSE in 2013. I had the opportunity to turn my job into a career! My team was challenged with managing multiple business systems, connecting APIs, developing processes and cleansing data.
Rithum’s founders, Aris Buinevicius and Scott Wingo, probably do not know I am celebrating my eleventh Founder’s Day with them because of a presentation on Rithum given to the NCSU engineering entrepreneurs program in 2003. Aris and Scot probably do not know the number of mentors and friends I have developed during my career with Rithum. Aris and Scot probably do not know that for eleven of its eighteen years in existence, Rithum had a desk where I felt at home.
This Founder’s Day, I enjoyed my coffee and watched as new employees passed by my office on their building tour. And I wondered if, on their first day, are they trying to spot Star Wars memorabilia to help them locate their desks…
Michael Brehany, Account Executive — 3 years with Rithum
I sometimes think about how different my life would be if Scot Wingo wasn’t so into Star Wars. If he had never gone hunting for Prequel memorabilia. If he hadn’t realized, back then in the late 90s, there were over 800 auction sites and, to get the best odds of building a monster Star Wars collection, he’d have to be able to see what was happening on all of them. If he’d never teamed up with Aris. If they hadn’t decided to build the type of company that they’d want to work for and taken it public.
Founder’s Day is a great reminder that, as Jeff Bezos says, it’s always day one. I’ve had more than my share of clearly defined “day ones” at Rithum — from my first day at the company to first days on various teams to my first day helping open our newest office in Denver. But, beyond that, I’ve never worked for a company or in an industry where the tactics of maintaining the vitality of day one — obsessing about customer service, resisting proxies, making decisions at high velocity and responding to external trends — are so important, both for our business and for the businesses we help as they maximize their e-commerce opportunities.
By the time I got to Rithum our founders had mostly moved out of direct leadership roles. I’m disappointed that I never got to work with them personally. But, because of what they created and passed on to our fearless leader David Spitz, I get to talk to and work with some of the smartest and most interesting people in the world. From CMOs of multibillion dollar brands to scrappy sellers operating Amazon and eBay stores out of their garages and, of course, the passionate people I get to share an office with. I’ve made a lot of friends, been given more than my share of life-changing opportunities and learned so much in my relatively short time here. This Founder’s Day, I’m thankful for Star Wars, Scot Wingo, Aris Buinevicius, David Spitz, the rest of our leadership team, and all of the people that make Rithum such an amazing organization, as we work to connect and optimize the world’s commerce.
Kristina Dimitrova, Team Lead, Implementation — 3 years with Rithum
It’s July, and it’s burning hot as I’m standing in front of the massive Rithum building in Morrisville, NC about to visit my US colleagues. It is one of those moments when you’re not sure whether it is really happening to you, or you are just watching yourself in a movie.
Flashback to several years ago, during a freezing cold winter, in an Eastern Galaxy far, far away (Bulgaria!). I’m trying to figure out what a business rule is in my new e-commerce platform. But once it actually works, I am mesmerised by the automation magic of this new system I am discovering called Channeladvisor.
So yes, I wouldn’t have believed it if someone had told me that I would one day be standing in front of the big US building as an employee and sharing my ideas with main stakeholders.
My Rithum movie started long before I got the very special “you got the job!” call from London, and I will never forget the feeling. I was on the “other side” for a few years as a normal user discovering the system, learning and becoming a fan. Later joining the company was one of the best decisions I have ever made. It allowed me to see the magic happening behind the curtain and allowed me to help — even in a small way — write a new chapter of Rithum’s history. I hope the founders realize Rithum is transforming not only our customer’s businesses but also helping our employees’ dreams come true.
But my favourite thing about the company is actually the people — they are the ones who make Rithum the special place it is, and they are the ones leaving treats on my desk and making me chuckle by sending the right memes at the right time in the group chat. My colleagues inspire me every day with their passion, curiosity, determination and great (or not always so great!) humour. I love working with my international colleagues and there is always one thing in common: It takes a special and secret skill set to be part of the Rithum team at every leadership level. This is what everyone should be celebrating as we reflect on 18 years of history. And just think: There is someone right now checking the website and dreaming of one day becoming your colleague!