Start Optimizing Your Shipping Spend

Both FedEx and UPS offer a 100% money-back guarantee on packages delivered late by 60 seconds or more. Many companies are unaware of the money-back guarantee and with the claims process being complex and time-consuming, more than $2 billion worth of shipping refunds go unclaimed every year. Yet, with an estimated 5% of shipments arriving late, monitoring the activity on your account with your carrier is important to your bottom line.

71lbs has automated the claims process from start to finish to help collect your due refunds. Our system will monitor and identify late deliveries and claim refunds on your behalf. At the end of each month, you will receive a 71lbs invoice for half of the total refunds credited back to your shipping account. We only get paid if you get paid first.

No cost to sign up, no monthly fee, no required contract

Sign up now at

Key Features/Benefits

  • Proactively and thoroughly claim refunds through automated software solution
  • Pay only for the shipping services you purchase
  • Reduce the internal resources dedicated to identification and claims of due refunds
  • Manage your shipping spend with an easy-to-use dashboard detailing refunds, shipments, and more